To ensure a proper and safe warm-up, please ensure you arrive on time. Anyone later than 5 minutes after a class has begun will be unable to workout.
As a member of Resilience Fitness, we ask that you ensure you are checked in (via the team iPad) for each attended class to avoid a no-show.
For any injuries or modifications:
Stop any movements that cause pain, and let one of our coaches know so we may suggest an alternate
If you are attending a class with a known injury, please inform the coach prior to class for modifications, and only work within your comfortable range/intensity
In the unfortunate case that an injury is sustained during class, we require you to notify a coach to assist you right away. An incident report form is also required.
We recommend bringing water for proper hydration, towel for those extra sweaty workouts, and a coachable mindset to get the most out of your hour with us!
Auto-renew Membership: the easiest method of membership:
Your credit card will be charged for the membership amount on the same day each month, based on the first date of purchase.
Requests to cancel auto-renew must be made in writing to firstname.lastname@example.org a minimum of 3 business days in advance of your next billing cycle.
*Minimum 3 month commitment on monthly auto-renew before cancellation*
Any failed credit card transactions will be charged $15.00 after the maximum of 3 attempts.
Membership Holds: memberships can be placed on hold due to injuries or travel
Timeframe for holds is a minimum of 2 weeks to a maximum of 3 months
Please notify the Resilience team at email@example.com with the start and end dates of your hold, at least 7 days in advance of your payment date
Introductory offers and Class Passes:
Introductory offers are available to new members as a one-time use only
Introductory offers cannot be used in conjunction with Groupon coupons or sales, and vice versa
Class passes and offers are available for a single individual only and cannot be shared
Refunds can be made within 3 days of purchase.